Ice maker or water dispenser not working? We fix it at your home
No ice, no water or a slow trickle is usually a frozen line, a blocked filter or a failed water valve. We fix most of these on the spot. We are a repair service. We come to your home and fix it.
Same day often available · 12 month warranty on our work · Price agreed before we start
What we usually find
These are the faults we find in ice and water fridges.
Frozen water line
The line through the door can freeze if the fridge runs too cold or the door is left open. We thaw it and fix the cause.
Blocked or wrong filter
An old filter slows the water to a trickle. A poorly fitted one can stop it. We fit the right one.
Failed water inlet valve
The valve at the back lets water in. When it fails, you get no ice and no water. We replace it.
Ice maker unit fault
The motor or sensor in the ice maker stops working. We repair or replace the unit.
Low water pressure
Ice makers need a certain water pressure. We check the supply to the fridge.
What happens when we come out
You call or text
Tell us the brand, the model if you have it, and what the fridge is doing. We book a time that suits you.
We find the fault
The technician tests the fridge at your home and tells you what is wrong in plain words.
You approve the price
You get the full price before we start. If it is not worth fixing, we tell you.
We fix it
Most repairs are done on the spot with parts from the van. Our work has a 12 month warranty.
Before you call
- Make sure the tap to the fridge water line is turned on fully.
- Check the ice maker switch is on. It is easy to knock off.
Anything past these checks is a job for us. Please do not take off back panels, touch the gas pipes or pull out wiring. Fridges have high voltage parts and a sealed gas system, and a wrong move can turn a simple repair into a new fridge.
Questions about this repair
How often should the filter be changed?
Most makers say about every six months. It depends on your water use.
Is a leaking water line urgent?
Yes, if the water is spreading. Turn off the tap to the fridge and call us.
Do you fix Samsung and LG ice makers?
Yes. These are the brands we see most often with ice and water problems.
Other problems we fix
Fridge not cooling
Warm fridge, freezer still cold, or both warm.
Freezer not freezing
Ice cream soft, food thawing, fridge may be fine.
Fridge freezing food
Milk icy, lettuce frozen, drinks slushy.
Apartments and built in fridges
Integrated fridges, tight cupboards and building access in city units.
Family homes in the Hills and North West
Big French door, ice and water, and second fridges in busy homes.
Ice maker or water dispenser? Get it fixed.
Call or text now. You speak to the technician, not a call centre.